FAQ

Q. Why should I choose 24/7 NY Web Design to develop my Internet website?

For any business, controlling costs is just as important as driving sales. 24/7 NY Web Design will provide an appealingly, easy to navigate, search engine friendly web site for less than other competitors. There is no point of paying thousands of dollars more for a website that will not look or perform any better than the product we will deliver.

Q. How quickly will my web design project be completed?

We run quite the efficient organization here at 24/7 NY Web Design, and pride ourselves on speedy turn-around times. A typical website for a small or medium sized business can be delivered in less than 14 days, and larger projects, such as e-commerce websites, can be delivered in less than 30 days.

Q. Will you meet with me to discuss my project details?

Yes, unlike some web design companies that try to hide behind phone or e-mail, we meet with you in person at any of our locations in New York. We can meet as many times as required to complete your web design project.

Q. What is required of me to get the project completed?

It’s best if you can provide us with as many marketing and promotional items as possible, such as your logo & color combinations, corporate brochure, advertisements, etc. This will ensure that the website we design remains consistent with your corporate identity. After a design has been created and approved, it is the client’s responsibility to provide us with the website’s content (text). If you don’t feel comfortable writing the copy for your website, you can provide us with a list of key points you’d like to discuss on each page and we can write the copy for an additional fee.

Q. Is there a deposit required for each project?

Yes, we do require a deposit before getting started with any project, we only ask for a 40% retainer before getting started with your web design project. In some cases, we work out a payment plan with the customer so that the payments can be convenient for the customer.

Q. If I need additional work or maintenance on my website, what will it cost me?

Unlike many larger design firms that charge $60 or even $80 / hour, 24/7 NY Web Design charges only $25 per hour for any additional work beyond the initial website development.

Q. What if I need a domain name or hosting service?

Once your website has been designed, it must be hosted on a server so that it can be accessed over the Internet. You will also need a domain name for your website (www.YourCompany.com). We provide website hosting and e-mail service through our hosting company www.247nyhosting.com. Domains cost $10 a year and hosting can range from $6 -$30 a month, depending on how big your website will be. If you wish to use your own server that would be fine too.